FAQ Page
1. What are the pajama sets made of?
Our pajama sets are made of high-quality materials that are soft and comfortable for children to wear.
2. What designs are available for the pajama sets?
We offer a variety of unique designs for our pajama sets, including green spirit, wavy stripes, and winter dots.
3. What sizes are available for the pajama sets?
Our pajama sets are available in a range of sizes to fit children of different ages. Please refer to our size chart for more information.
4. What is your return policy?
We only accept exchanges or store credit for unworn and unwashed merchandise in original packaging and attached tags/signage. Custom and limited time sales are final and cannot be returned or exchanged. Please contact us within 7 business days to initiate an exchange.
5. What is your shipping policy?
We offer domestic shipping options, including standard (5-8 business days) and express (3 business days) delivery. The shipping cost depends on the weight of the package. We also offer free local pickup. Orders are processed within 2-3 business days and shipped within 3-5 business days, excluding weekends and public holidays.
6. Can I cancel my order?
Once an order is submitted, processing begins and it cannot be canceled. If you have any questions about canceling an order, please contact us.
7. What should I do if my order is delayed?
In the case of delayed processing, you have the option to cancel your order for a full refund. Shipping provider delays are not our liability. Please contact the shipping carrier for the status of your delayed order.
8. What should I do if my order arrives damaged?
If your order arrives damaged, please reach out to us so that we can assist you in filing a claim with the shipping provider. However, please note that we are not liable for lost or damaged products once they are in the hands of the shipping carrier.
9. Do you ship internationally?
Currently, we only offer domestic shipping and do not ship internationally.
10. How can I contact you for further assistance?
If you have any further questions or concerns, please feel free to contact us. We are here to help!